DEVELOP. ENABLE. EMPOWER.

Digital Skills
for Business

Develop essential digital skills for business with our fully accredited Level 2 and Level 3 qualifications, designed to increase your digital confidence and competence.

Our programmes help employees build practical digital business skills, improve productivity, and confidently use digital tools such as Microsoft 365 in everyday roles. Whether you’re starting your digital journey with a Level 2 qualification or progressing to Level 3, our courses provide a structured pathway to developing workplace-ready digital skills.

What To Expect From Our Digital Skills for Business Course

The Digital Skills for Business diploma is designed to enhance how you can perform your role effectively, align with the Digital Strategy for Wales 2030 and ensure employees have the skills to work effectively with a range of digital tools.

Our courses provide an innovative route to apprenticeship completion with collaborative learning being central to your experience. You can expect support on many different levels, which include the A2B Hub – our online learning platform is a central hub for you to access learning content and engage in collaborative learning.

Access to our Aspire360 learning platform will help you to explore module content and consolidate learning, along with support in the workplace, through one to one virtual and face to face support sessions, specific to you and your working context.

We encourage innovative learning; using a range of methods to cover the requirements within the course. We also help you to develop innovative ways of showcasing your learning, it’s not just your typical assignments.

Our Digital Skills for Business course can be studied through online and distance learning, with online resources available to you 24/7. You’ll be learning from the experts, as our trainer coaches all have extensive industry experience and knowledge.

When you complete your qualification, you will be awarded a nationally recognised, fully accredited qualification.

"Digital Skills for Business has given me a fresh outlook and new skills that I have used to my benefit, daily."

Paul Williams, Nuaire

Level 2 & 3 Digital Skills for Business Diploma

Our courses are suitable for those who work with digital technologies and associated systems, such as Microsoft 365, on a regular basis, including all office and administrative staff. You will study several mandatory units, including Digital Collaboration, Creating Digital Presentations, Data Management Software and Digital Communications. You will also choose optional units suited to your role and areas of interest. These can include Word Processing, Project Management Software, Database Software and Data Analysis. You can choose between the level 2 or level 3 qualifications. 

Digital Skills for Business Level 2

Our Digital Skills Level 2 course is ideal for employees in administrative or entry-level roles who want to build confidence using digital tools in the workplace. Learners develop essential digital business skills, including communication, collaboration and using software effectively in day-to-day tasks.

Digital Skills for Business Level 3

The Digital Skills Level 3 qualification is designed for employees with existing experience who want to advance their digital business skills and take on more responsibility within their role. This level focuses on problem-solving, data handling and improving business processes through digital tools.

What will you learn during your qualification?

As part of this course, you will understand how to leverage technology to support your role and responsibilities, and develop your knowledge and understanding of business-specific digital tools and technologies.

You will develop your confidence, competence and experience of working with a variety of digital tools and technologies, along with understanding the role of digital in collaborative working, and supporting colleagues and the wider team.

You will also build key digital skills and awareness of tools to support personal and professional development and enhance your CV with a recognised, transferable, and fully accredited qualification through Agored Cymru.

What Happens After Your Digital Skills for Business Training?

Following completion of the course, you will have achieved a Diploma in Digital Skills for Business level 2 or level 3 (total of 40 credits minimum). You’ll also have achieved Essential Skills in Application of Number and Communication Level 1 or 2.

You will receive a certificate as proof of your newly gained, fully accredited qualification and will be invited to attend Educ8’s Gradu8 ceremony, where you will get the chance to celebrate your fantastic achievement!

Digital Skills for Business Apprenticeships In Wales FAQS

Digital skills for business include the ability to use digital tools, platforms and technologies to improve productivity, communication and performance in the workplace.

The Digital Skills for Business course is designed for employees who want to improve how they use digital tools in their day-to-day role. It’s particularly suited to individuals in administrative, customer service, operational or team-based roles who need to build confidence with digital systems. It also supports organisations looking to strengthen digital capability across their workforce, whether at Level 2 for foundational skills or Level 3 for more advanced digital business skills.

To be eligible for our fully-funded course, you must be in a relevant role. You can be new to your role, or a current, experienced member of staff already in employment. You must be working in Wales, and employed for 16 hours a week or more. Contact us for more information on eligibility.

As part of the apprenticeship, you will be required to meet with your trainer coach monthly (approximately 1.5/2 hours) and to engage in learning content and assignments around your schedule. Time can vary from person to person, but in total, you can expect to attribute between 5 and 8 hours per month.

The programme is delivered through a blend of online learning, coaching and workplace application, making it flexible for working professionals.

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