MICROCREDENTIALS

ILM Digital Empowerment Coach Certificate

Course Information

Digital Empowerment Coach - ILM Level 5 is an accredited short course designed to develop practical capability that can be applied straight away.

Accredited by ILM, the programme provides a focused route to upskilling while still delivering a recognised qualification at Level 5. Across 16 credits, you will explore real-world scenarios and complete guided activities that support confident application of new knowledge and skills.

Learning is supported by tutor guidance and resources, with flexible delivery available to suit your role and schedule. You will build evidence of competence as you progress and reflect on how to embed learning in your organisation. 

By the end of this course you will have improved your confidence and be able to demonstrate your progress through an accredited certificate. This certification will help you to develop coaching and mentoring capability using digital tools to support goal setting, feedback, reflection and continuous improvement.

Module 1: Coaching and mentoring in context
• Understanding coaching and mentoring within organisations
• Establishing trust, boundaries and purpose
• Strategic impact of coaching

Module 2: Undertaking effective coaching
• Planning and delivering coaching conversations
• Supporting performance and development
• Using digital tools to support coaching

Module 3: Reflecting and improving practice
• Reviewing outcomes and feedback
• Reflecting on practice
• Creating an improvement plan

Assessment is designed to be practical and focused on applying learning in real situations. You will complete guided activities and build evidence of your skills and understanding, supported by tutor feedback throughout. Where required by the awarding organisation, evidence is collated into a portfolio and quality assured. Successful completion leads to an accredited certificate.

Why Learn With Us?

Accredited certifications

Practical, workplace-relevant learning

Full or part funding available

Flexible delivery options

Frequently Asked Questions

Yes. These courses are accredited and you will receive a recognised certificate on completion.

You can contact us directly via the contact page, or fill out the form here.

Funding may be available in select areas, subject to eligibility. Contact us for further information.

This course is suitable for leaders and aspiring coaches who want to build confident, practical coaching skills to support individuals and teams in a digital-first workplace.

Upon completion, you will receive a certificate to demonstrate your achievement. We can also support you to progress to further learning pathways if you wish.

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