February 6, 2025

Micro-credentials Case Study – Hayley Blacker

Hayley Blacker Digital Skills for Business hero

Hayley Blacker completed the Digital Skills for Business Micro-Credential through Aspire 2Be after the course was recommended by her manager as a professional development opportunity.

Already passionate about developing new digital skills, Hayley saw the course as an ideal opportunity to advance her expertise. Although she regularly used a variety of digital tools in her role, she wanted to improve her confidence and efficiency when using them.

The course helped Hayley strengthen her confidence in applications she was already familiar with while also introducing her to new tools that she had not used before, including Google Docs.

"I have recommended the course to colleagues, as it’s a great opportunity to build new skills and refresh existing knowledge."
Hayley Blacker, Digital Skills for Business Micro-credentials

Hayley found the course content beneficial because it provided a refresher on essential digital tools while also highlighting new features and ways of working. She particularly valued the balance between reinforcing existing knowledge and developing new skills.

She also highlighted the support she received from the course tutor, describing the guidance as patient and supportive, which helped enhance her learning experience throughout the programme.

Since completing the micro-credential, Hayley has recommended the course to colleagues as a great opportunity to refresh existing knowledge and build new digital skills. She would recommend it to anyone looking to enhance their digital capabilities.

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