February 6, 2025

Micro-credentials Case Study – Hayley Blacker

I first heard about the Digital Skills for Business micro-credentials course through my manager, who recommended it as personal development.

I decided to do the course as I am passionate about learning new digital skills and saw this as an ideal opportunity to advance my expertise.

In my current role, I frequently use a variety of digital tools. However, I wanted to boost my confidence and efficiency. The course has really helped me in my role, as I regularly use some of the applications that were covered. It enhanced my confidence in these applications while also exploring new tools I hadn’t previously worked with, such as Google Docs.

"It enhanced my confidence in these applications while also exploring new tools.”
Hayley Blacker, Digital Skills for Business Micro-credentials
Partner Technologist for Google

The course covered a number of essential digital tools, offering both a refresher on tools I was already familiar with and introducing new features. The course tutor played a vital role, providing patient, supportive guidance that enhanced the learning experience.

I have since recommended the course to colleagues, as it’s a great opportunity to build new skills and refresh existing knowledge.

I would recommend it to anyone looking to enhance their digital capabilities.

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