MICROSOFT CERTIFIED COURSES

Copilot and Agent Administration Fundamentals AB-900

Course Information

Learn how to support, secure and govern Microsoft 365 Copilot and agents in your organisation with the AB-900 certification.


Through this course, you will develop foundational Microsoft 365 administration skills, building the confidence to manage Copilot and agents safely and responsibly. You'll gain a high-level understanding of core services, identity, security and data governance, helping you prepare your organisation for AI-powered productivity tools.

This course covers the core services and objects of Microsoft 365, identity and access, conditional access and the role of Microsoft Purview in data protection. You will explore the data security implications of Copilot, oversharing in SharePoint and the basic tasks used to administer Copilot and agents.

With Aspire 2Be’s hands-on approach, you will reinforce each topic with practical exercises that reflect real-world scenarios. The Copilot and Agent Administration Fundamentals course provides a solid grounding in Microsoft 365 administration, and prepares you to support a secure Copilot roll-out.

Module 1: Microsoft 365 core services

  • Users, groups, teams, sites and libraries

  • Identity, authentication and conditional access

  • Core Microsoft 365 security features

 

Module 2: Data protection and governance

  • Microsoft Purview fundamentals

  • Data security implications of Copilot

  • Identifying and monitoring SharePoint oversharing

 

Module 3: Copilot and agent administration

  • Features and capabilities of Copilot and agents

  • Basic administrative tasks for Copilot

  • Basic administrative tasks for agents

 

Module 4: Governance and exam readiness

  • Data protection and governance risks

  • Supporting responsible Copilot adoption

  • Preparing for the AB-900 exam

The AB-900 exam is delivered online under proctoring and assesses your understanding of Microsoft 365 services, data governance and basic Copilot and agent administration. You will have 45 minutes to take the exam. Questions may include multiple choice, scenario-based and interactive items aligned to the official skills measured. Standard Microsoft exam retake policies apply. On passing, you earn the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals credential.

Why Learn With Us?

Accredited certifications

Practical, workplace-relevant learning

Full or part funding available

Flexible delivery options

Frequently Asked Questions

Yes. Passing the AB-900 exam awards the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification.

You can contact us directly via the contact page, or fill out the form here.

We are able to offer full and part-funded opportunities, subject to eligibility. We can also offer discounts for group bookings. Contact us for further information.

IT staff and administrators familiar with Microsoft 365 who support, or plan to deploy, Copilot and agents.

Upon completion of your course, we will issue you with a certificate of achievement to demonstrate that you have successfully completed the training. We also have many pathways available if you’d like to progress further in your digital skills journey!

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